1. Introduction
These Terms and Conditions (the "Terms") govern your access to and use of the website operated by The Sequoia Clinic LLC (the "Clinic", "we", "us", or "our"), including all pages, features, and content made available through it (the "Website").
By accessing or using the Website, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not accept these Terms, you must not access or use the Website.
These Terms apply solely to your use of the Website. They do not govern the provision of clinical, medical, aesthetic, or wellness services, which are subject to separate consultation, consent, and treatment documentation provided to you within the clinic.
2. About Us
The Website is operated by The Sequoia Clinic LLC, a company registered in the United Arab Emirates. References to "we", "us", or "our" in these Terms refer to The Sequoia Clinic LLC.
3. Eligibility
The Website is intended for users aged 18 years and over. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement under the laws of the United Arab Emirates.
4. Permitted Use of the Website
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Website in any manner that violates applicable laws or regulations of the United Arab Emirates;
- Use the Website to transmit, distribute, or upload any unlawful, harmful, defamatory, obscene, or otherwise objectionable content;
- Attempt to gain unauthorised access to the Website, its servers, or any associated systems or networks;
- Introduce viruses, malware, or any other code or technology designed to disrupt, damage, or impair the operation of the Website;
- Use any automated means, including bots, scrapers, or crawlers, to access, copy, or extract content from the Website without our prior written consent;
- Reproduce, duplicate, copy, sell, or otherwise exploit any portion of the Website for commercial purposes without our prior written consent;
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity in connection with your use of the Website.
5. Contact Forms and Appointment Enquiries
The Website may allow you to submit enquiries, including requests for appointments, through online contact forms. By submitting an enquiry, you confirm that the information you provide is accurate, current, and complete.
Submission of an enquiry through the Website does not create a doctor-patient relationship and does not constitute a confirmed appointment. All appointment requests are subject to availability and confirmation by the Clinic. Any clinical or treatment relationship is established only following an in-person consultation and the completion of all required clinical documentation.
You should not submit sensitive health information, medical history, or special category personal data through Website forms. Any such information should be shared directly with the Clinic during a consultation, where appropriate safeguards are in place.
6. Newsletter Subscriptions
You may choose to subscribe to our newsletter through the Website. By subscribing, you consent to receive periodic communications from the Clinic, which may include educational content, updates regarding our services, and other related information.
You may unsubscribe at any time by following the unsubscribe link contained in each newsletter, or by contacting us using the details set out in Section 14 (Contact Us). The processing of personal data collected through newsletter subscriptions is described in our Privacy Policy.
7. No Medical Advice
The content available on the Website, including articles, blog posts, treatment descriptions, and educational material, is provided for general informational purposes only. It is not intended to constitute, and should not be relied upon as, medical advice, diagnosis, or treatment.
You should always seek the advice of a qualified medical professional regarding any medical condition, symptom, or treatment decision. You should never disregard professional medical advice or delay seeking it because of any content you have read on the Website.
In the event of a medical emergency, you should contact the appropriate emergency services or attend the nearest hospital immediately. The Website is not designed to provide emergency medical assistance and should not be used for that purpose.
8. Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, photographs, videos, design elements, brand names, and trademarks (the "Content"), is the property of The Sequoia Clinic LLC or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and view the Content for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution, public display, or commercial exploitation, requires our prior written consent.
The names "The Sequoia Clinic", the Sequoia logo, and any associated brand identifiers are trademarks of The Sequoia Clinic LLC. You may not use these marks without our prior written authorisation.
9. Third-Party Links and Content
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We provide such links solely for your convenience and do not endorse, monitor, or assume responsibility for the content, privacy practices, or operations of any third-party site.
Your access to and use of any third-party website is at your own risk and is subject to the terms and policies of that third party. We recommend that you review the terms and privacy policies of any third-party website before engaging with it.
10. Website Availability and Modifications
We make reasonable efforts to ensure that the Website is available and operates as intended. However, we do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
We reserve the right, at our sole discretion and without liability, to modify, suspend, or discontinue any part of the Website, or to restrict access to it, at any time and without prior notice. We may also update, revise, or remove any Content on the Website without notice.
11. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and all Content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.
We do not warrant that the information available on the Website is current, accurate, or complete, and we accept no liability for any reliance placed on such information.
12. Limitation of Liability
To the fullest extent permitted by applicable law, The Sequoia Clinic LLC, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to or use of, or inability to access or use, the Website, including but not limited to damages for loss of profits, loss of data, business interruption, or personal injury, even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the laws of the United Arab Emirates, including liability for fraud or for personal injury caused by negligence.
13. Indemnity
You agree to indemnify, defend, and hold harmless The Sequoia Clinic LLC, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or in connection with your breach of these Terms or your misuse of the Website.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect personal data submitted through the Website. By using the Website, you acknowledge that you have read and understood our Privacy Policy.
15. Governing Law and Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai.
The courts of Dubai shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the Website.
16. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our practices, services, or applicable law. The most current version will always be available on the Website, with the "Effective Date" updated accordingly.
Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
17. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a competent court or authority, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other notices or policies referenced within them, constitute the entire agreement between you and The Sequoia Clinic LLC in relation to your use of the Website, and supersede any prior agreements or understandings.
19. Contact Us
If you have any questions, comments, or concerns regarding these Terms, please contact us at:
The Sequoia Clinic Email: info@sequoiaclinic.ae
